Question 1

How long does shipping take?

Accepted Answer

It ships from our overseas warehouse and most orders arrive in 7 to 20 days, with free shipping. A tracking number is emailed when it ships.

Question 2

What if it arrives damaged?

Accepted Answer

Send a photo through the assistant and we approve a full refund or a free replacement, with nothing to send back.

Question 3

Can I return it if I change my mind?

Accepted Answer

Because orders ship from an overseas warehouse we can't take change-of-mind returns, so the item is yours to keep. We'd rather be upfront about that.

Question 4

Who is behind the store?

Accepted Answer

It's operated from Australia, in conjunction with global suppliers. Questions are handled by the assistant on any page.

Smart Pet Water Fountain Automatic Cat

Pairs well with